Get paged.
Fix it. Prove it.
Real systems, for backend, platform, network and database engineers.
ops@dispatch:~$ pg_isready -h 127.0.0.1
127.0.0.1:5432 - accepting connections
ops@dispatch:~$ psql -c "select count(*) from receipts where committed_at > now() - interval '10 minutes';"
count
-------
0
(1 row)
ops@dispatch:~$ tail -n 1 /var/log/database-application.log
WARN dispatch requests timing out, last receipt 11m 40s ago
ops@dispatch:~$
HOW A SHIFT WORKS
Paged. Investigate. Prove it.
- 01
You’re paged
A ticket opens: what’s failing, what to preserve, what counts as fixed.
- 02
Investigate for real
Real terminal, live Grafana, the service’s Docs. Hints are optional and cost XP.
- 03
Verify recovery
Customer checks confirm the fix holds. The answer unlocks only when you resolve it.
You earn the class. You don’t buy it. A verified recovery awards the lab’s class and its XP.
START HERE
Three ways in.
-
PerformanceStart
Parcel quotes never arrive
Customers cannot get parcel quotes from Dunmere Parcel Rates.
-
LinuxStart
Deploy notices stopped arriving
Deploy notices have stopped showing up in Beacon, so on-call engineers no longer see what shipped.
-
DatabasesStart
The stalled dispatch
Dispatch operations sit waiting and never complete.